Free delivery from €250
72-hour delivery is free on orders of €250 or more in mainland France.
- For in-stock items: delivery within 72 business hours.
- For out-of-stock items: the delivery timeframe will be stated in your order confirmation.
Our customer service team will confirm your order by email. If your order contains multiple items, you may receive them in separate deliveries.
All delivery dates we provide are estimates. Deliveries may occasionally be delayed due to circumstances beyond our control. For this reason, we will not be held liable or offer compensation for any loss caused by late or delayed deliveries.
During certain periods, such as sales, annual vacations, or public holidays, please allow an additional two days.
We ship orders within France (and elsewhere in Europe) via UPS, DHL, or COLA. Shipping rates vary depending on the size and weight of the products in your order.
Shipping costs are calculated at checkout for orders under €250, and shipping is free on orders of €250 or more (in mainland France).
For countries not covered or listed on our website, you can request a shipping quote at: support@charliecrane.fr
Pay in 3 installments, fee-free with Scalapay
Payment via Scalapay allows you to pay for your order in 3 installments, with no fees and no minimum purchase. You receive your parcel as usual, but the total amount of your order is divided into 3 equal monthly installments.
How does Scalapay work?Scalapay is an innovative financing service that allows you to shop at your favorite online and in-store retailers, receive your products immediately, and pay in 3 equal interest-free installments.
The service incurs no additional fees for the customer if installments are paid by the due date. The first installment will be debited immediately at the time of purchase. The remaining 2 installments will be debited over the following 2 months.
- First installment: at the time of purchase
- Second installment: 1 month after the date of purchase
- Third installment: 2 months after the date of purchase
Scalapay pays the seller the full order amount without delay and assumes all risks of fraud and non-payment.
Is it safe to pay via Scalapay?
All payments made through Scalapay are managed by our partner Stripe. Stripe is the world leader in online payment
processing and handles millions of transactions every day on sites such as Shopify and Booking.com.