Free delivery from €250
Delivery within 72 hours is free on orders of €250 or more in mainland France.
- For items in stock: delivery within 72 working hours.
- For out-of-stock items: the delivery time will be stated in your order confirmation.
Your order will be confirmed by email from our customer service team. If your order contains several items, you may receive them in separate deliveries.
All delivery dates we provide are estimates. Deliveries may sometimes be delayed by circumstances beyond our control. For this reason, we cannot be held liable and will not offer compensation for any loss caused by late or delayed deliveries.
During certain periods, such as sales, annual holidays or public holidays, please allow an extra two days.
We ship orders within France (and elsewhere in Europe) via UPS, DHL or COLA. Our shipping rates vary according to the size and weight of the products in your order.
Delivery charges are calculated at checkout for orders under €250. Delivery is free on orders of €250 or more in mainland France.
For countries not covered or listed on our website, you can request a shipping quote at: support@charliecrane.fr
Pay in 3 interest-free instalments with Scalapay
Payment via Scalapay allows you to pay for your order in 3 instalments, with no fees and no minimum purchase. You receive your parcel as usual, but the total amount of your order is divided into 3 equal monthly instalments.
How does Scalapay work?Scalapay is an innovative financing service that allows you to shop at your favourite online stores and directly in-store, receive your products immediately, and pay in 3 equal interest-free monthly instalments.
The service incurs no additional fees for the customer if instalments are paid by the due date. The first instalment will be charged immediately at the time of purchase. The 2 remaining instalments will be charged over the following 2 months.
- First instalment: at the time of purchase
- Second instalment: 1 month from the date of purchase
- Third instalment: 2 months from the date of purchase
Scalapay pays the seller the full order amount immediately and assumes all risks of fraud and non-payment.
Is it safe to pay via Scalapay?
All payments made through Scalapay are managed by our partner Stripe. Stripe is the world leader in online payment
management and processes millions of transactions every day on sites such as Shopify and Booking.com.