Legal notice & confidentiality

Legal information

This site is published and distributed by CHARLIE CRANE SAS with a capital of €10,250
Head office: 10 bis rue Bisson 75020 Paris France
Registered with the Paris RCS under the number 453 056 202
Intra-community VAT number: FR 59 453 056 202
Siret: 453 056 202 00030
APE code: 3109B
Publishing director: Thomas Lépine

Charlie Crane is a trademark registered with the EUIPO (European Union Intellectual Property Office). The entire site is the exclusive property of Charlie Crane. No reproduction or representation may take place without the prior written consent of Charlie Crane. Despite all the care taken in creating this site and updating it regularly, errors may have occurred in the information and/or documents presented. However, Charlie Crane cannot guarantee the accuracy, precision or completeness of the information made available on this site and the publisher cannot be held responsible under any circumstances in the event of possible errors. If you notice any, please report it by email to: contact@charliecrane.fr so that we can make the corresponding corrections. Charlie Crane reserves the right to correct the content at any time and without notice.

The personal data recorded on this site will be stored and used in accordance with the law of January 6, 1978 relating to information technology and freedoms. Users of this site have a right to access, rectify and delete data concerning them, which they can exercise at: Charlie CraneCustomer Service 10 bis, rue Bisson 75020 Paris Franc.

Confidentiality

Respecting the trust you place in him by communicating some of your personal data to him, CHARLIE CRANE attaches the greatest importance to their protection and confidentiality.

This Privacy Policy describes the principles that CHARLIE CRANE respects when collecting, processing and storing your personal data and the guarantees of your rights over this data (confidentiality, access, security):

1. Who is responsible for processing your data?

The company CHARLIE CRANE SAS, whose head office is 10 bis, rue Bisson 75020 Paris, registered with the Paris Trade and Companies Register under number 453 056 202 is the person responsible for processing personal data collected on the site www.charliecraneparis.com (the Site).

2. What data do we collect?

The term “Data” refers to any personal information that can be used to identify you as an individual and that you provide to the Data Controller in order to register on the site to create an account, receive information or make an online order. Only the data necessary for the proper execution of our e-commerce and retail activity of the items and services offered on the Charlie Crane.com site or in the Charlie Crane store.

The personal data we collect includes.

  • your contact details (title, last name, first name, email, telephone number, full address, etc.),
  • your delivery information (name/first name, street, street, postal code, city, country, delivery comments, etc.)
  • your personal preferences, including your marketing preferences (subscriptions to our newsletters, language, etc.) and cookie preferences (technical information: technical logs, IP address, etc.),
  • information on the products you have viewed,
  • bank payment data,
  • the history of your orders,

the history of your emails exchanged with customer service.

Creating an account on the Site requires the creation of a password. This password is encrypted and only known to you. It is not possible for us to access it. If you forget your password, a link to define a new password will be sent to your contact email.

8. Our cookie management

We use various cookies on the site to improve the interactivity of the Site and our services.

8.1 What is a “cookie”?

A “cookie” is a file of limited size, usually made up of letters and numbers, sent by the web server to the browser cookie file located on your computer's hard drive.

8.1 What cookies do we use?

We use various types of cookies whose purposes are described below.
Cookies strictly necessary for the functioning of the site These are cookies essential for browsing our site (such as session identifiers) that allow you to use the main functionalities of the site and to secure your connection. For example, they allow you to access directly to reserved and personal areas of our site, for example, they allow you to directly access reserved and personal areas of our site, using identifiers or data that you may have previously given us. Without these cookies you will not be able to use the site normally, we do not recommend deleting them.