Legal notice & privacy

Legal notice

This site is published and distributed by CHARLIE CRANE SAS with a share capital of €10,250
Registered office: 10 bis, rue Bisson 75020 Paris – France
Registered with the Paris Companies Register under number 453 056 202
VAT number: FR 59 453 056 202
Siret: 453 056 202 00030
APE code: 3109B
Publication director: Thomas Lépine

Charlie Crane is a trademark registered with the EUIPO (European Union Intellectual Property Office). The entire site is the exclusive property of Charlie Crane. No reproduction or representation may take place without the prior written consent of Charlie Crane. Despite all the usual care taken in the creation of this site and its regular updating, errors may have crept into the information and/or documents presented. Charlie Crane cannot, however, guarantee the accuracy, precision or completeness of the information made available on this site, and the publisher's liability cannot be engaged under any circumstances in the event of any errors. If you notice any, please report them by email to: contact@charliecrane.fr so that we may make the corresponding corrections. Charlie Crane reserves the right to correct the content at any time and without notice.

The personal data recorded on this site will be stored and used in accordance with the law of 6 January 1978 relating to data processing and civil liberties. Users of this site have the right to access, rectify and delete data relating to them, which they may exercise by contacting: CHARLIE CRANE Customer Services, 10 bis, rue Bisson 75020 Paris, France.

Privacy

Respectful of the trust you place in us by sharing certain personal data, CHARLIE CRANE attaches the utmost importance to their protection and confidentiality.

This Privacy Policy describes the principles that CHARLIE CRANE follows when collecting, processing and storing your personal data, and the guarantees of your rights over that data (confidentiality, access, security):

1. Who is responsible for processing your data?

The company CHARLIE CRANE SAS, whose registered office is at 10 bis, rue Bisson 75020 Paris, registered with the Paris Trade and Companies Register under number 453 056 202, is the controller of the personal data collected on the website www.charliecraneparis.com (the Site).

2. What data do we collect?

The term "Data" refers to any personal information that can be used to identify you as an individual and that you provide to the Data Controller in order to register on the site to create an account, receive information or place an online order. Only the data necessary for the proper execution of our e-commerce and retail activity for the items and services offered on the Charlie Crane.com website or in the Charlie Crane store.

The personal data we collect includes:

  • your contact details (title, surname, first name, email, phone number, full address, etc.),
  • your delivery information (surname/first name, street, postcode, city, country, delivery notes, etc.)
  • your personal preferences, including your marketing preferences (newsletter subscriptions, language, etc.) and cookie preferences (technical information: technical logs, IP address, etc.),
  • information about the products you have viewed,
  • bank payment data,
  • your order history,

the history of your emails exchanged with customer services.

Creating an account on the Site requires the creation of a password. This password is encrypted and known only to you. We are unable to access it. If you forget your password, a link allowing you to set a new password will be sent to your contact email address.

3. Our cookie management

We use various cookies on the site to improve the interactivity of the Site and our services.

3.1 What is a "cookie"?

A "cookie" is a limited-size file, generally made up of letters and numbers, sent by the internet server to the cookie file of the browser located on your computer's hard drive.

3.2 What cookies do we use?

We use various types of cookies, the purposes of which are described below.
Cookies strictly necessary for the operation of the siteThese are cookies essential for navigating our site (such as session identifiers) that allow you to use the main features of the site and to secure your connection. They allow you, for example, to access reserved and personal areas of our site directly, using identifiers or data that you may have previously provided to us. Without these cookies you will not be able to use the site normally; we advise against deleting them.