Free delivery From €250
Free delivery within 72h on orders over €250 in mainland France.
- For items in stock: delivery within 72 working hours.
- For out-of-stock items: the delivery
lead time will be stated on your order confirmation.
Your order will be confirmed by an email from our customer service team. If your order includes several items, you may receive it in multiple deliveries.
All delivery dates we provide are estimates. However, 99% of our deliveries are made within the stated timeframes. Deliveries may occasionally be delayed due to circumstances beyond our control. For
this reason, we shall not be held
liable and will offer no compensation for any loss caused by late or delayed deliveries.
During certain periods — sales, annual leave or public holidays — please allow an additional two days.
We ship our orders in France (and elsewhere in Europe) via the UPS carrier. Outside this shipping zone, deliveries will be handled by DHL International. Our shipping rates vary according to the size and weight of the products in your order. Delivery charges are €5.40 for orders up to €250, and delivery is free from €250.
For countries not covered or registered on our website, you can request a quote at the following address: support@charliecrane.fr
Pay in 3 instalments, fee-free with Scalapay
Paying via Scalapay allows you to pay for your order in 3 instalments, with no fees and no minimum purchase. You receive your parcel as usual, but the total amount of your order is split into 3 equal monthly instalments.
How does Scalapay work?Scalapay is an innovative financing service that allows you to shop at your favourite online stores and directly in-store, receive your products immediately and pay in 3 equal interest-free monthly instalments.
The service involves no additional charges for the customer if instalments are paid by the due date. The first instalment will be debited immediately at the time of purchase. The remaining 2 instalments will be debited over the following 2 months.
- First instalment: at the time of purchase
- Second instalment: 1 month after the date of purchase
- Third instalment: 2 months after the date of purchase
Scalapay pays the seller the full order amount immediately and assumes all risks of fraud and non-payment.
Is it safe to pay via Scalapay?
All payments made through Scalapay are managed by our partner Stripe. Stripe is the world leader in online payment processing and handles millions of transactions every day on sites such as Shopify and Booking.com.